NetRead prides itself on its personal relationships with its clients, and our ability to respond quickly to your requests. Our availability is consistently good, and direct advice is provided from any one of us, people who have each spent 15-20 years in book metadata and digital solutions. We don’t refer you to a Zendesk, bot, or some other overseas, online support application.
During this crisis, we expect client staffing challenges due to telecommuting, illness, or other business reasons. While our SaaS application is always “on” and accessible from any internet connection, we wanted to express our interest in providing greater support. If you’re challenged to schedule any export, edit any data, or tackle any eBook matter, please reach out to us. We will do our best to provide additional assistance.
Be safe. Wishing you and your families well.